Careers at RouteThis

We're expanding our footprint in Kitchener, come and join our growing team!

Join our family

Located in Kitchener, Canada, our all-star team of salespeople, business development representatives, and engineers can always use a new player.

Check out our open positions and read about some of the perks of working at RouteThis.


Great Location


Competitive Salaries


Food and Snacks




Future Growth


Team Events

Why RouteThis?

Join a fast-growing company and scale up your career



Located in Downtown Kitchener, we're minutes away from bus stops, the  LRT, and walking distance from downtown condos like Kaufman Lofts and One Victoria.



As a funded and revenue-generating company, we pay competitive salaries to all of our employees.


Food and Snacks

We have a snack cupboard that is lovingly stocked by Elyse, our office manager, as well as a catered lunch every Friday. What is it? It changes every week! We also have 4 different options for making coffee (espresso machine, pour over, Keurig, and cold brew, if you're wondering).



We offer competitive benefits including health, dental, optical, and an additional spending account.


Career Advancement

Stuck in a rut? Besides getting to work with and learn from some of the smartest people you'll meet, we promote from within and are a growing company.


Team Love

With monthly team events such as VR arcade trips, Star Wars pre-screenings, glass blowing, and more, there's never a dull moment in our tight-knit team.

Open Positions

We're always looking for the next person to join our growing team. If you don't see your position listed, shoot us an email! Sometimes we hire for roles we didn't even know we needed.

Lead Software Engineer

Our Engineering team is looking for a highly skilled Technical Lead who will lead a team of top talent in Software Development. This team are building and maintaining new, end-to-end, leading-edge features across the RouteThis platform. Apply below!

Sales Engineer

We are looking for a Sales Engineer to support our sales and customer success teams, delivering cutting edge solutions to address the largest challenges facing tech support teams around the world and play a pivotal role for new business acquisition. Apply below!

Account Executive - Midmarket

In this role you will be on the front lines of growing market share drawing on your previous sales experience. Improve the sales process, increase market penetration and crush your quota! Apply below!

Mobile Application Developer, iOS

In this role, you will take a design and make it real, implementing brand new features for the end-user of the RouteThis IOS application. Our ideal candidate is someone who has “been there, done that” when it comes to mobile software development and is passionate about making our remote diagnostics assistant application as frictionless as possible. Apply below!

Enterprise, Customer Success Manager

In this role, you will be provided with significant accountability and opportunity to establish productive and trusted relationships, acting as the chief advocate for your customers to help them realize business value from their investment and partnership with RouteThis. Apply below!

Full Stack Developer

In this role, you will work closely with our product team and front-end developers to build new UI to help customer support agents identify and solve known issues. Redesign our self-help experience by enabling users to solve their own complex networking issues. Apply below!

Front End Developer

 In this role,  you will take a design and make it real, implementing brand new experiences in the core of the RouteThis diagnostics platform. Our ideal candidate is someone who has “been there, done that” when it comes to front end developing and is ready to join a team of dedicated developers, product experts, and quality assurance engineers who are changing the face of tech support as we see it today. Apply below!

Product Manager

Our Product Management team is growing and we are searching for two (2) experienced B2B or B2B2C Product Managers to join our amazing team! Our products are changing the world of technical support and we are looking for amazing talent to join our team. Apply below!

Business Development Representative

Our Marketing team is growing and we are searching for motivated Business Development Representatives to play a critical role in getting the word out about our amazing product through outbound lead generation. Apply below!


Don't see your position? Email us and tell us how you'd benefit the team

Not quite ready?

Have questions before you apply? Give us a call or shoot us an email.



Kitchener, Ontario


Email Us


Speak to Us

+1 844 370 1732

RouteThis Logo

RouteThis revolutionizes the customer support experience for both agents and customers.


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+1 844 370 1732