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We don’t just work—we make a difference

In 2017, we started transforming the way internet service providers and smart home brands provide WiFi tech support—and we’ve kept that transformation going every day since. As a scaling company with big goals and a growing product line to make it happen, we’re building the next generation of WiFi troubleshooting and support software for customers around the world.

And we want you to come build it with us.

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We put you first

At RouteThis, our team members always come first. Whether it’s our welcoming workplace or our dedication to providing our team with the tools they need to shine, we’re all about collaboration, innovation, and fun.

  • We've got you fully covered

    We've got you fully covered

    From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals.

  • Everyone is welcome here

    Everyone is welcome here

    We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity.

  • We're flexible

    We're flexible

    You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best.

  • You can work and play

    You can work— and play

    Work can be fun, and we’ll make sure it is! From social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis.

Here's what our employees are saying

At RouteThis, every voice is heard and everyone has the opportunity to impact change in the company. It's challenging work; each day we're solving tough problems that affect millions of people globally. And you're never going it alone; I've never seen a team that can collaborate the way the RouteThis team does.

Marketing Manager

RouteThis has fostered a diverse culture, and team members always show openness to new ideas from all employees. My colleagues are friendly, engaged, and always willing to help each other. We also have monthly team events and lunches—in addition to great swag and an ideal office location in downtown Kitchener.

Senior Test Automation Developer

Working at RouteThis gives me the opportunity to make a real impact on the direction of my team and the company as a whole. We’re always evolving, which allows me to learn new things and grow my career in directions I never imagined. Plus, the cross-team collaboration here is incredible.

Technical Services Manager

Career opportunities

  • Sales View all details

    RouteThis is looking for a highly motivated individual to fill a key role in acquiring new customers while providing an exceptional end-to-end experience. In this role you will be on the front lines of growing market share drawing on your previous enterprise sales experience.   You will be provided with the autonomy and opportunity to manage large accounts internationally, working to understand customer challenges and driving deals through to close. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota.

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  • Engineering View all details

    RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problems—before the subscriber  ever needs to call. Our customers already benefit from our SaaS solutions today and we aim to magnify that value by building agentic qualities into our solutions.  As we pivot our platform to be AI-first, we’re looking for a Senior AI Developer who thrives at the intersection of applied machine intelligence and practical engineering.

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  • Engineering View all details

    RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problems—before the subscriber  ever needs to call. Our customers already benefit from our SaaS solutions today and we aim to magnify that value by building agentic qualities into our solutions.  As we pivot our platform to be AI-first, we’re looking for a new team member—someone early in their career, passionate about AI, and eager to learn by doing. If you've been exploring AI on your own time, hacking together side projects, or experimenting with LLMs for fun, we want to hear from you.

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