Careers at RouteThis
We're expanding our footprint in Kitchener, come and join our growing team!
Join our family
Located in Kitchener, Canada, our all-star team of salespeople, business development representatives, and engineers can always use a new player.
Check out our open positions and read about some of the perks of working at RouteThis.
Food and Snacks
Join a fast-growing company and scale up your career
Located in Downtown Kitchener, we're minutes away from bus stops, the LRT, and walking distance from downtown condos like Kaufman Lofts and One Victoria.
As a funded and revenue-generating company, we pay competitive salaries to all of our employees.
Food and Snacks
We have a snack cupboard that is lovingly stocked by Elyse, our office manager, as well as a catered lunch every Friday. What is it? It changes every week! We also have 4 different options for making coffee (espresso machine, pour over, Keurig, and cold brew, if you're wondering).
We offer competitive benefits including health, dental, optical, and an additional spending account.
Stuck in a rut? Besides getting to work with and learn from some of the smartest people you'll meet, we promote from within and are a growing company.
With monthly team events such as VR arcade trips, Star Wars pre-screenings, glass blowing, and more, there's never a dull moment in our tight-knit team.
Senior Software Engineer
In this role, you will be responsible for building, re-building and maintaining new, end-to-end, leading-edge features across the RouteThis platform which are in the hands of millions of broadband and smart home customers and in front of tens of thousands of agents every day. Apply below!
In this role, you will provide the best possible customer onboarding experience, and know what it takes to drive insanely high adoption. This person is motivated by the challenge and loves delighting customers with innovative training and adoption solutions. Apply below!
Technical Services Manager
In this role, you will work closely with customers to technically configure the RouteThis platform, advise on SDK integrations, integrate with online properties such as chatbots and FAQs, and generally act as a technical expert to successfully deploy our incredible suite of products. Apply below!
Customer Success Executive
In this role, you will be provided with significant accountability and opportunity to establish productive and trusted relationships, acting as the chief advocate for your customers to help them realize business value from their investment and partnership with RouteThis. Apply below!
Business Development Representative
Our Marketing team is growing and we are searching for motivated Business Development Representatives to play a critical role in getting the word out about our amazing product through outbound lead generation. Apply below!
Deployment / Senior Project Manager
In this role, you will have the opportunity to help build and shape project management processes, strategy, and supporting assets while simultaneously managing the deployment of our VIPs. Creating fanatically loyal customers is a key component of the plan and in this role you will work closely with leadership and cross-functionally to keep the team on track to ensure we are delivering above expectation. Apply now!
Mobile Application Developer, iOS
In this role, you will take a design and make it real, implementing brand new features for the end-user of the RouteThis IOS application. Our ideal candidate is someone who has “been there, done that” when it comes to mobile software development and is passionate about making our remote diagnostics assistant application as frictionless as possible. Apply below!
Senior Product Manager
In this role, you will be provided with significant accountability and opportunity to contribute to product strategy, conduct user research, identify insights from quantitative to qualitative sources, and ideate and influence at the leadership level. Apply now!
Customer Success Manager
In this role, you will be accountable for a portfolio of clients with the goal of optimizing and maximizing each customer's ROI from the RouteThis tool. You will be empowered to manage that relationship from end to end, gaining a deep understanding of our customers needs and leveraging the best possible solutions to make us mutually successful. Apply now!
Senior Account Executive
In this role you will be on the front lines of growing market share drawing on your previous enterprise sales experience. You will be provided with significant accountability and opportunity to manage large accounts internationally, working to understand customer challenges and driving deals through to close. Apply below!
Senior Account Manager
In this critical role, you will have the opportunity to help build and shape the account management function - processes, strategy, and supporting assets. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota! Apply now!
Front End Developer
In this role, you will take a design and make it real, implementing brand new experiences in the core of the RouteThis diagnostics platform. Our ideal candidate is someone who has “been there, done that” when it comes to front end developing and is ready to join a team of dedicated developers, product experts, and quality assurance engineers who are changing the face of tech support as we see it today. Apply below!
In this role, you will work closely with internal and external stakeholders to identify requirements, contribute to strategy, conduct user research, identify insights, and ideate and influence at the leadership level. A key part of your role will also include evangelizing your vision, rallying support and inspiring teammates to deliver! Apply below!
We are looking for a Sales Engineer to support our sales and customer success teams, delivering cutting edge solutions to address the largest challenges facing tech support teams around the world and play a pivotal role for new business acquisition. Apply below!
Account Executive - Midmarket
In this role you will be on the front lines of growing market share drawing on your previous sales experience. Improve the sales process, increase market penetration and crush your quota! Apply below!
Not quite ready?
Have questions before you apply? Give us a call or shoot us an email.
Speak to Us
+1 844 370 1732