All
Content Library
Blog
Customer Stories
math-plus

Content Library

To see all posts click here

[INFOGRAPHIC] The key to exceptional customer e...

Customer experience is one of the most important key performance indicators for ISPs—but it ca...

Written by Erin Penney

https://routethis.com/blog/infographic-the-key-to-exceptional-customer-experience-for-isps/

An ISP’s guide to fuelling revenue growth throu...

eBook An ISP’s guide to fuelling revenue growth through positive in-home experiences Modern...

Written by Giselle Rochford

https://routethis.com/resources/isps-guide-to-positive-in-home-experiences/

Infographic: The true cost of bad customer expe...

What's the true cost of negative customer experiences with WiFi-connected products? Downlo...

Written by Giselle Rochford

https://routethis.com/resources/cost-of-bad-customer-experiences-with-smart-home-products/

ISP leader’s guide to solving the WiFi su...

The ISP's guide to solving the WiFi support paradox From unfinished managed WiFi rollouts ...

Written by Giselle Rochford

https://routethis.com/resources/wifi-support-paradox-guide/

10 things every smart home brand needs to know

What every smart home brand needs to know for 2021 and beyond. The smart home industry is ...

Written by Giselle Rochford

https://routethis.com/resources/smart-home-facts-infograpgic/

Quick Guide to Overcoming the Most Common ISP S...

Want to eliminate unnecessary support calls? Over 50% of calls into ISP support centers ar...

Written by Giselle Rochford

https://routethis.com/resources/unnecessary-isp-support-calls/

Guide to Troubleshooting Setup and Connectivity...

Want to reduce handle times and call volumes for connectivity issues? Setup and connectivit...

Written by Giselle Rochford

https://routethis.com/resources/guide-to-troubleshooting-setup-and-connectivity-issues-with-wifi-products/

The ISP’s Guide To Customer Self-Service ...

Want to reduce WiFi support calls by 45%? Over 40% of subscribers still contact support aft...

Written by Giselle Rochford

https://routethis.com/resources/the-isps-guide-to-customer-self-service-for-wifi-support/

ISP Leader’s Guide to Delivering Unmatche...

Are in-home or WiFi issues depleting your support resources? Over 30% of broadband support ...

Written by Giselle Rochford

https://routethis.com/resources/faster-troubleshooting-for-wifi-calls/

Why are 30% of IoT returns unnecessary? [Infogr...

Download this infographic to understand why consumers return WiFi products instead of resolving i...

Written by Giselle Rochford

The telco’s guide to self-service and rem...

Use this guide as a starting point to develop self-service and remote broadband support strategie...

Written by Giselle Rochford

RouteThis Logo

RouteThis revolutionizes the customer support experience for both agents and customers.

email

info@routethis.com

Asset 20

+1 844 370 1732