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10 things every smart home brand needs to know

What every smart home brand needs to know for 2021 and beyond. The smart home industry is ...

Written by Giselle Rochford

https://routethis.com/resources/smart-home-facts-infograpgic/

Quick Guide to Overcoming the Most Common ISP S...

Want to eliminate unnecessary support calls? Over 50% of calls into ISP support centers ar...

Written by Giselle Rochford

https://routethis.com/resources/unnecessary-isp-support-calls/

Guide to Troubleshooting Setup and Connectivity...

Want to reduce handle times and call volumes for connectivity issues? Setup and connectivit...

Written by Giselle Rochford

https://routethis.com/resources/guide-to-troubleshooting-setup-and-connectivity-issues-with-wifi-products/

The ISP’s Guide To Customer Self-Service ...

Want to reduce WiFi support calls by 45%? Over 40% of subscribers still contact support aft...

Written by Giselle Rochford

https://routethis.com/resources/the-isps-guide-to-customer-self-service-for-wifi-support/

ISP Leader’s Guide to Delivering Unmatche...

Are in-home or WiFi issues depleting your support resources? Over 30% of broadband support ...

Written by Giselle Rochford

https://routethis.com/resources/faster-troubleshooting-for-wifi-calls/

Why are 30% of IoT returns unnecessary? [Infogr...

Download this infographic to understand why consumers return WiFi products instead of resolving i...

Written by Giselle Rochford

The telco’s guide to self-service and rem...

Use this guide as a starting point to develop self-service and remote broadband support strategie...

Written by Giselle Rochford

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