How Start.ca transformed the customer—and suppo...
100% adoption rate by representatives Complete visibility into network issues A be...
Written by Erin Green
Customer Stories
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Trustpower sees 47% call deflection and faster ...
Key Results from Using RouteThis 100%+ increase in customer self-service adoption 75%+...
Written by Giselle Rochford
Cincinnati Bell uses RouteThis to reduce truck ...
Key Results from Using RouteThis LiveView Transitioned to remote visual support in unde...
Written by Giselle Rochford
How Mercury Wireless used RouteThis to reduce t...
50% reduction in technician visits Increased agent confidence Higher ...
Written by Maria Nestorovska
How Cincinnati Bell reduced their support costs...
Reduced unnecessary technician visits Over $ 1 million projected support cost sa...
Written by Giselle Rochford
How Wyze Labs uses RouteThis to support 350,000...
Reduced unnecessary product returns Eliminated back-and-forthabout home network ...
Written by Giselle Rochford