Are in-home or WiFi issues depleting your support resources?
Over 30% of broadband support calls are WiFi-related but existing processes for resolving these issues often lead to increased handle times and poor customer experience.
Grab this quick guide to learn how complete in-home visibility and automated troubleshooting can help you:
- Eliminate technical Q&A on WiFi support calls
- Avoid repeat calls and unnecessary technician visits
- Offer an unmatched support experience to every customer, regardless of CPE