Panel Discussion

Improving Wi-Fi QoE to drive market share growth

Gone are the days when an ISP’s job ended at the modem.

Changing customer expectations means that Wi-Fi Quality of Experience (QoE) is now critical for everything from customer experience to customer retention and market share growth.


During this panel discussion moderated by Wi-Fi NOW, we explore:

  • Factors influencing residential Wi-Fi QoE
  • How Wi-Fi QoE drives market share growth in sample markets
  • Tips for overcoming challenges with managing residential Wi-Fi QoE


Jason Moore

CEO and Co-founder, RouteThis

Al Uniac

Customer Experience Director,

Mike Power

Broadband & Home Product Manager, Sure International Telecom

Wayne Anderson

Head of Digital & Product Development, Vocus NZ

Trusted by ISPs worldwide

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RouteThis revolutionizes the customer support experience for both agents and customers.


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